Terms and Conditions

Upon placing an order in our website, you are agreeing to the following terms and conditions:

Products

  • The products and services described on the Site, and any samples thereof we may provide to you, are for personal use only.  You may not sell or resell any of the products or services, or samples thereof, you receive from us.  We reserve the right, with or without notice, to cancel or reduce the quantity of any products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
  • All products are subject to availability. 
  • We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, information or other content available on the Site are accurate, complete, reliable, current, or error-free.

Orders

  • Orders that have been confirmed cannot be modified or cancelled, except in unfortunate circumstances where the items are damaged during delivery, or if a wrong item is delivered, or if the order is incomplete when delivered. Cancellation requests should be sent to xxx within 48 hours upon receipt, together with proofs of complain.

Prices and additional charges

  • All product prices exclude the delivery charge.  The delivery fee will be added to your cart after address and post code is inputted.
  • Prices of products and delivery fees are subject to change without notice.

Discounts and promos

  • From time to time, we offer our products at discounted prices. These may be availed while supplies last.
  • For promos that involve memberships, we may send you an email to verify your membership in order to validate the promo you used. ????
  • Unless otherwise stated, we only allow one promotion code to be used per order.

Payments

  • We accept payments via credit card, debit card, iPay88 and PayPal. TO BE FINALIZED
  • Credit card fraud will be reported to the proper authorities and dealt with accordingly.
  • We never store or have access to your credit or debit card details because it is processed by PayPal and ipay88 in a separate gateway.  This is stated in our Security and Privacy Policy which you can find HERE.
  • For more information on payments, please visit THIS LINK.

Delivery Policy

  • Belo delivers 9AM to 4:30PM from Mondays to Saturdays. TO BE FINALIZED, DEPENDING ON COURIER
  • Due to congested and unpredictable nature of traffic, we do not commit to exact delivery times
  • Cut-off for orders is at 4PM. Orders placed after that time will be processed the following day.
  • For more information on delivery, please visit this page.
  • As stated in our delivery policy, we do not commit to exact delivery times due to congested and unpredictable nature of traffic.
  • BELO shall not be held responsible for failed or returned deliveries due to the following:
      • If the recipient is not at the specified delivery address, and there is no else to receive on his/ her behalf
      • If the recipient refuses to accept the delivery
  • In the event that one of the above mentioned instances occurred, Belo reserves the right to charge for re-delivery. COURIER POLICIES.

We do our best to ensure that all orders are delivered.  However, if in the case we made a mistake and deliveries did not show up, are incorrect or incomplete, we can arrange for a replacement or a refund of your order.

Cancellation Policy

  • Orders that have been confirmed cannot be modified or cancelled anymore.

Returns and refunds

  • Products valid for returns are only: 1) those received with defect or damage due to shipping, or or 2) if a wrong item is delivered, or 3) if the order is incomplete when delivered.
  • For disputes, the customer must show proof of purchase (order number, order form, and/or a receipt, AND a photo of the product in question) within 48 hours of delivery.
  • You will be refunded within _____ business days depending on your payment provider.
  • Because we would like to maintain the company’s policy on personal hygiene standards, we will not accept returns due to change of mind.

Intellectual Property

All information and content available on the Site and its “look and feel”, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the “Content“) is the property of Belo Essentials Philippines Online, our affiliates, partners or licensors, and is protected by Philippines and international laws, including laws governing copyrights and trademarks